Our registered company details are as follows: Vereda de los Pescadores, 29690 El Secadero, Málaga, Spain
You can contact as at any time on inf[email protected] and we will endeavour to reply within 72 hours.
Polo Valley is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Polo Valley may change this policy from time to time by updating this page. This policy is effective from 10th March 2020.
In operating and maintaining our website we may collect and process the following data about you:
Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
Information provided voluntarily by you. For example, when you submit your information through an enquiry form on our website.
Information that you provide when you communicate with us by any means.
Use of data
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
To provide information to you that you request from us relating to our products or services, such as a holiday quotation.
To provide information to you relating to other products that may be of interest to you.
Such additional information will only be provided where you have consented to receive such information.
To use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.
To inform you of any changes to our website, products and services.
We will only contact you via email and post where you have provided express consent. Where such consent has been provided it can be withdrawn by you at any time by contacting us directly via [email protected] or by clicking the unsubscribe button on our promotional and newsletter emails.
We will always treat your personal data with the utmost care and we will never sell, lease or distribute your personal data to other companies or third parties for any purpose.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Please be aware that due to the nature of our business and of the internet, information and data you provide may be transferred outside the country where it is submitted to us. If you are submitting information or data from a country within the European Economic Area (EEA) it is possible that it may be transferred outside the EEA, where data privacy regulations may differ from within the EEA.
Disclosing your information
Where we are legally required by law to disclose your personal information.
To further fraud protection and reduce the risk of fraud.
Controlling your personal data
Pursuant to the GDPR, you may request details of personal information which we hold about you.
You shall have the right to obtain from us confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to the personal data and certain information. (Art. 15 GDPR: right to access)
You shall have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement. (Art. 16 GDPR: right to rectification)
You shall have the right to obtain from us the erasure of your personal data without undue delay. (Art. 17 GDPR: right to erasure)
You shall have the right to obtain from us restriction of processing. (Art. 18 GDPR: right to restriction of processing)
You shall have the right to receive your personal data, you provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided or to have the personal data transmitted directly from one controller to another, where technically feasible. (Art. 20 DS-GVO: right to data portability)
You shall have the right to object, on grounds relating to your particular situation, at any time to processing of your personal data which is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller or where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, including profiling based on those provision. (Art. 21 GDPR: right to object)
You shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement if the data subject considers that the processing of personal data relating to him or her infringes this Regulation. (Art. 77 GDPR: right to lodge a complaint with a supervisory authority).
If you provided us with your informed consent, you have the right to withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal. To withdraw your consent, please contact us at [email protected]
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.